Avaya CMS Supervisor R14
Avaya CMS Supervisor R14 – SharewareAvaya CMS Supervisor R14 is a software program designed by Avaya for managing call centers. The software helps supervisors monitor and analyze call center activity to improve efficiency and productivity.
With Avaya CMS Supervisor R14, supervisors can view real-time call center data such as call volume, agent performance, and queue wait times. They can also generate reports on historical data to identify trends and make data-driven decisions.
The software features a user-friendly interface that allows supervisors to easily manage agent schedules, monitor agent activity, and assign tasks. It also provides tools for coaching agents through call recordings and screen captures.
Avaya CMS Supervisor R14 is a valuable tool for call center supervisors looking to streamline their operations and improve customer service.
With Avaya CMS Supervisor R14, supervisors can view real-time call center data such as call volume, agent performance, and queue wait times. They can also generate reports on historical data to identify trends and make data-driven decisions.
The software features a user-friendly interface that allows supervisors to easily manage agent schedules, monitor agent activity, and assign tasks. It also provides tools for coaching agents through call recordings and screen captures.
Avaya CMS Supervisor R14 is a valuable tool for call center supervisors looking to streamline their operations and improve customer service.
Översikt
Avaya CMS Supervisor R14 är en Shareware programvara i den kategorin Diverse utvecklats av Avaya CMS Supervisor R14.
Den senaste versionen av Avaya CMS Supervisor R14 är för närvarande okänd. Det lades ursprungligen till vår databas på 2007-10-30.
Avaya CMS Supervisor R14 körs på följande operativsystem: Windows.
Avaya CMS Supervisor R14 har inte blivit betygsatt av våra användare ännu.
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