Avaya CMS Supervisor R14
Avaya CMS Supervisor R14 – SharewareAvaya CMS Supervisor R14 is a software program designed by Avaya for managing call centers. The software helps supervisors monitor and analyze call center activity to improve efficiency and productivity.
With Avaya CMS Supervisor R14, supervisors can view real-time call center data such as call volume, agent performance, and queue wait times. They can also generate reports on historical data to identify trends and make data-driven decisions.
The software features a user-friendly interface that allows supervisors to easily manage agent schedules, monitor agent activity, and assign tasks. It also provides tools for coaching agents through call recordings and screen captures.
Avaya CMS Supervisor R14 is a valuable tool for call center supervisors looking to streamline their operations and improve customer service.
With Avaya CMS Supervisor R14, supervisors can view real-time call center data such as call volume, agent performance, and queue wait times. They can also generate reports on historical data to identify trends and make data-driven decisions.
The software features a user-friendly interface that allows supervisors to easily manage agent schedules, monitor agent activity, and assign tasks. It also provides tools for coaching agents through call recordings and screen captures.
Avaya CMS Supervisor R14 is a valuable tool for call center supervisors looking to streamline their operations and improve customer service.
Übersicht
Avaya CMS Supervisor R14 ist eine Shareware-Software aus der Kategorie Diverses, die von Avaya CMS Supervisor R14 entwickelt wird.
Die neueste Version von Avaya CMS Supervisor R14 ist derzeit unbekannt. Die erste Version wurde unserer Datenbank am 30.10.2007 hinzugefügt.
Avaya CMS Supervisor R14 läuft auf folgenden Betriebssystemen: Windows.
Die Nutzer haben noch keine Bewertung für Avaya CMS Supervisor R14 gegeben.
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